Installation Survey

Jennings Heating & Cooling

wants to make sure we take

excellent care of our customers!

Please rate us on how we are doing based on your experience.

Simply click on the number that best describe s

your experience according to the statement.

(1=Poor, 5=Excellent)

1. Office personnel was courteous and responsive in setting up the sales appointment.
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2. Sales staff arrived at the time promised.
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3. Sales staff wore shoe covers and presented a professional package.
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4. Sales staff asked questions to pinpoint your needs.
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5. Sales staff presented you with a clear concise proposal.
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6. Sales staff offered accessories. ( i.e., humidifiers, filters)
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7. Sales staff offered financing.
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8. Promptness and ease of scheduling the installation.
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9. Installers wore shoe covers, arrived as promised and left the home clean and in order.
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10. Installers explained the use of the equipment and left the equipment owners manual and operating instructions. (i.e., thermostat, humidisat, how to change the filter, water panel)
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11. Overall satisfaction with your installation.
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12. Overall satisfaction with your equipment.
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13. Is there someone you would like us to contact that may be purchasing new heating and cooling equipment?
14. PLEASE offer us any comments or suggestions that would help us serve you better.
Name (Optional): Phone Number (Optional):

Thank you for filling out our questionnaire!
Please click submit and your survey will go to our service department.

We appreciate your business!

Akron, Cuyahoga Falls, Stow, Munroe Falls, Hudson, Silver Lake, Tallmadge, Kent, Ravenna, Brimfield, Mogadore, Rootstown, Randolph, Atwater, Hartville, Uniontown, Mantua, Aurora, Streetsboro, Twinsburg, Macedonia, Northfield, Sagamore Hills, Richfield, Wadsworth, Barberton, Norton, Clinton, Doylestown, Rittman, Canton, North Canton, Lakemore, Bath, Fairlawn, Green