Jennings Heating Co. Service Manager
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Don Truex is our service manager and has been with Jennings for 11 years. His job entails working closely with our customers, customer service scheduling and dispatching. He is truly an expert in Customer Service and Customer Care having spent 22 years in the Customer Care and Service field. |
What Don enjoys most about his job is when customers call him to compliment one of Jennings Service Techs on a job well done.
Outside of work Don enjoys hunting and fishing as well as attending his daughter's sports activities with his wife.
Customer Service Dispatcher
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Amanda Prock is Jennings' Customer Service Dispatcher. She has an extensive background in office and reception work as well as Accounts Payable. Amanda has been with us for over 2 years scheduling appointments and dispatching service techs to their calls. Her favorite part about the job is dispatching and beeing able to see the variety of neighborhoods we service. |
Outside of work Amanda loves being out in the sun, swimming and being with family and friends.
Accounts Receivable
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Carol Sweitzer processes all invoices for Jennings as well as mailing all customer billings and statements while assisting the service department in answering phones and scheduling appointments. Carol has over 20 years in Accounts Receivable and Customer Service experience. Prior to Jennings Carol worked for several companies ranging from family owned to Fortune 500's. |
Carol's favorite part of the job is the opportunities and challenges that she faces every day.
Outside of work Carol stays busy with her children's sports activities.She loves to travel and attend sporting events with the family as well as gardening. When time permits Carol loves to spend the afternoon reading a good novel in her hammock.
